dos. Nelnet
Nelnet will come next. Out of their six,150,000 people, 635 recorded grievances into CFPB. That it makes her or him somewhat bad than Great Lakes having 103 issues for each mil people.
Even when Nelnet is doing rather a lot better than the other several government loan servicers we’re going to mention, its support service however renders something to feel need. Particular consumers grumble that little is apparently resolved when dealing that have Nelnet’s customer service and you can agencies don’t appear to know what these are generally these are. Some customers together with reported that they received conflicting information regarding an enthusiastic procedure directly from the company itself.